We set our target business volume at KRW 190 trillion in early 2012
but increased this target by KRW 10 trillion to KRW 200 trillion in July
by switching our mode of operation from normal to contingency to better
assist Korean companies as the global financial crisis lingered on and
the Korean economy faltered with exports taking sharp drop.
With the need for systematic and scientific risk management as
the size of trade insurance continued to grow, we adopted an advanced
risk management system to boost its accuracy by revising our exposure
calculation methods and devising risk measurement models and other
processes.
We tried to solve export-related problems of our customers as
soon as possible through our customer center, and improved customer
satisfaction using the “monitoring by customer” system, through which we
would listen to their problems, receive their proposals, and reflect
issues raised to our programs. As a result, K-sure was rated by the
government to be one of the best institutions with an excellent CS
index.
By end of 2012, we extended 101% of this new target
with a total of KRW 202 trillion in our insurance and guarantee covers
to facilitate export finance under deteriorated financing conditions and
eliminate uncertainties from recoveries from those overseas
transactions on credit, on top of offering buyer information for small
and medium-sized enterprises to help them with their emerging market
penetration.
Thus, we were able to play a leading role in Korea
achieving USD 1 trillion in trade by graduating from the financial
crisis early on through expanding exports and overseas market
penetration in the EPC and other sectors, amid a difficult trading
environment.
KRW 29 trillion was extended to support small and
medium-sized enterprises to resolve their liquidity shortage, offered
them premium discounts to reduce their financial burden, and operated a
special unit to expeditely help them resolve trading-related issues
arising during the course of exportation. In short, we were able to help
them grow and transform into global companies.
KRW 100 trillion of cover was extended to those
enterprises entering emerging markets so they can overcome limitations
in existing markets and pioneer future markets as new growth engines.
In addition, KRW 18 trillion of cover went into MLT
financing to help Korean exporters win overseas generation,
construction, resource development and other mega-projects by
facilitating their financing; thus, we help them successfully bid on
these projects in various locations in the world despite weak global
financial markets.
Early detection of risk became possible through pre-
and post-monitoring, and we sought appropriate risk countering measures
by introducing risk indices of other credit agencies to our internal
risk management system. On the other hand, monitoring cycles were
shortened and monitoring targets were revised. In short, we actively
countered risk from the lingering global financial crisis. Particularly,
a task force team was formed to constantly monitor risk from Greece,
Spain, and other high risk countries.
We placed various efforts to improve our recoveries.
For instance, we formed a consultative group composed of debt
collection experts internally and externally who sought different
strategies and adopted tailor-made tactics for each debt. We also
expanded our international network for overseas debt collection and
addressed cases of insured events early on.


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